Official Privacy Policy

Privacy Policy

Protecting your privacy and securing your financial information is our highest priority.

Effective Date: May 01, 2026
Last Updated: June 16, 2026

1. Introduction

Goodlinks Services Private Limited ("we," "our," or "us") is committed to protecting your personal data and maintaining your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial products and services (DMT, AePS, mATM, BBPS, CMS).

By accessing or using our Services, you agree to this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect:

  • Full Name
  • Date of Birth
  • Government-issued ID (PAN, Aadhaar, Passport, Driving License, Voter ID, etc.)
  • Contact Details (Email Address, Mobile Number, Residential Address)
  • Financial Information (Bank Account Details, IFSC Code, Transaction History)

2.2 Sensitive Personal Data

We may collect:

  • Biometric Data (where legally required)
  • KYC Documents
  • Financial and Credit-related Information
  • Identity Verification Information

2.3 Technical Data

We may collect:

  • IP Address
  • Device Information
  • Browser Type and Version
  • Operating System
  • App Usage Information
  • Login Activity

2.4 Transaction Data

We may collect:

  • Payment Details
  • Account Activity
  • Merchant Information
  • Transaction Records
  • Wallet and Settlement Information

3. How We Use Your Information

We use your information for:

  • Providing and maintaining our Services
  • Identity verification and KYC compliance
  • AML (Anti-Money Laundering) compliance
  • Processing transactions
  • Fraud detection and prevention
  • Risk assessment
  • Customer support
  • Improving platform performance
  • Regulatory and legal compliance
  • Internal reporting and auditing

5. Sharing Your Information

5.1 Service Providers

We may share information with:

  • Payment Processing Partners
  • Banking Partners
  • Cloud Hosting Providers
  • Technology Service Providers
  • Analytics Providers

5.2 Regulatory Authorities

We may disclose information to:

  • Government Agencies
  • Regulatory Bodies
  • Law Enforcement Authorities
  • Courts and Judicial Authorities

5.3 Business Transfers

Information may be transferred during:

  • Merger
  • Acquisition
  • Restructuring
  • Asset Sale
  • Business Reorganization

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide Services
  • Meet Regulatory Requirements
  • Resolve Disputes
  • Enforce Agreements
  • Comply with Applicable Laws

7. Data Security

We implement industry-standard security measures including:

SSL/TLS Encryption
Secure Infrastructure
Access Controls
Multi-level Authentication
Continuous Monitoring
Security Audits

Despite our efforts, no transmission method over the Internet is completely secure.

8. Your Rights

Subject to applicable laws, you may have the right to:

Access Personal Data
Correct Inaccurate Information
Request Deletion of Data
Restrict Processing
Withdraw Consent
Request Data Portability
Raise Complaints Regarding Data Usage

To exercise these rights, contact us at:

Email: care@paytrue.co.in

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve User Experience
  • Remember Preferences
  • Analyze Platform Usage
  • Enhance Security
  • Improve Service Performance

Users can manage cookies through browser settings.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website along with the revised "Last Updated" date.

Continued use of our Services after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Goodlinks Services Private Limited

CIN

U70200UW2026PTC250723

PAN

AAMCG9035A

TAN

MRTG18256A

Support Email

care@paytrue.co.in

Support Phone

+91 9811207438

Registered Office Address

F No GF2, P No B 305 Block B,
New Panchwati Colony, Ghaziabad,
Ghaziabad – 201001,
Uttar Pradesh, India

© 2026 Goodlinks Services Private Limited. All Rights Reserved.